Introduction
This Telehealth Informed Consent ("Consent") describes the telehealth services available through WeightLossAgents.com, operated by Medical Tourism Agency, LLC ("Company," "we," "us," or "our"). This Consent is subject to our Terms & Conditions and Privacy Policy.
Telehealth involves the use of electronic communications to enable healthcare providers to review patient medical information and deliver care remotely, without an in-person visit.
This Consent applies to telehealth-based prescription and consultation services offered through our platform. If you are using our platform for surgical coordination or medical tourism services, those services are governed by our Terms & Conditions.
Nature of Our Services
Medical Tourism Agency, LLC operates a coordination and administrative platform that connects you with independent, licensed healthcare providers.
We do not provide medical care, make diagnoses, prescribe medications, or create medical records. All clinical decisions, including whether to prescribe medication, are made solely by independent, licensed healthcare providers ("Providers").
By using our platform, you acknowledge that:
- Any provider-patient relationship is between you and the Provider, not the Company
- Providers are independently responsible for complying with all applicable medical licensure and telehealth laws in your state
- The Company facilitates coordination but does not direct or control medical decisions
Eligibility
To use our telehealth services, you must be at least 18 years of age, located in the United States, and in a state where a licensed Provider is available through our platform. See our Terms & Conditions for full eligibility requirements.
How Telehealth Works on Our Platform
Our telehealth services primarily use an asynchronous (store-and-forward) model, which means:
- You complete a medical questionnaire - providing your health history, current medications, and relevant medical information through our secure online forms.
- A licensed Provider reviews your submission - A Provider licensed in your state evaluates your information to determine whether treatment is medically appropriate.
- The Provider makes a clinical decision - The Provider may approve treatment, request additional information, request a synchronous visit, recommend an in-person visit, or determine that treatment is not appropriate for you.
- If prescribed, medication is fulfilled and shipped - Prescriptions are sent to a licensed pharmacy, which prepares and ships your medication directly to you.
Additional telehealth interactions may include secure messaging, SMS, phone calls, or video consultations as needed for your care.
Not for Emergencies
This platform is NOT for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Our platform provides non-urgent consultations only and is not equipped to handle acute or life-threatening conditions.
Potential Risks of Telehealth
By using telehealth services, you acknowledge and accept the following potential risks:
- Telehealth has limitations compared to in-person visits - the Provider cannot perform a physical examination
- Incomplete or inaccurate information provided by you may impact clinical decisions
- Providers may not have access to your complete medical history from other healthcare providers
- Technical issues (connectivity, delays) could interrupt communication
- A Provider may determine that telehealth is not appropriate for your situation
Benefits of Telehealth
- Access to licensed healthcare providers from home
- No travel or waiting room time required
- Faster evaluation and treatment initiation
- Ongoing monitoring and follow-up support
Prescriptions & Medications
If a Provider determines that treatment is medically appropriate, a prescription may be issued. You understand that:
- Prescribing decisions are made solely by the Provider based on your medical information
- No guarantee is made that a prescription will be issued - the Provider may decline treatment for any clinical reason
- Only non-controlled medications are available through this platform
- You must disclose all current medications, supplements, and medical conditions to avoid harmful interactions
- You should report any side effects or adverse reactions to your Provider promptly
Your Responsibilities
You agree to:
- Provide accurate, complete, and truthful medical information
- Promptly update your information if your health status changes
- Follow your Provider's instructions and treatment plan
- Seek in-person medical care when advised by your Provider or when needed
- Report any side effects or adverse reactions promptly
- Contact emergency services (911) for urgent or life-threatening conditions
Your Rights
You have the right to:
- Request an in-person visit with a healthcare provider at any time
- Withdraw consent for telehealth services at any time by discontinuing use of the platform
- Ask questions about your treatment, the telehealth process, or this Consent
- Request copies of any records related to your care
Electronic Communications
You consent to receive care-related communications via email, SMS/text messaging, phone calls, and platform notifications. These may include appointment reminders, treatment updates, prescription coordination, and follow-up messages. Message and data rates may apply.
For details on communication preferences and how to opt out of non-essential messages, see our Privacy Policy.
Privacy & Security
We take reasonable administrative, technical, and physical safeguards to protect your information. As described in our Privacy Policy, Medical Tourism Agency, LLC is not a HIPAA-covered entity or business associate; however, we apply safeguards aligned with HIPAA best practices.
Your information may be shared with Providers and service partners as necessary to facilitate your care.
Fees & Payment
Use of our platform and associated telehealth services may involve fees. Payment terms and billing details are governed by our Terms & Conditions and any agreements presented at the time of purchase.
Consent to Telehealth Services
By using this platform, submitting your medical information, or proceeding with a consultation, you acknowledge and agree that:
- You have read and understand this Telehealth Informed Consent
- You understand the risks, benefits, and limitations of telehealth
- You consent to receive healthcare services via telehealth from independent, licensed Providers
- You understand that medications, if prescribed, will be fulfilled by a licensed pharmacy
- You may withdraw consent at any time by discontinuing use of the platform
- You are at least 18 years of age and located in the United States
Contact Us
If you have questions about this Consent, please contact:
Medical Tourism Agency, LLC
Email: info@weightlossagents.com
Phone: 1-855-SLEEVED (753-3833)
Changes to This Consent
We may update this Telehealth Consent from time to time. Material changes will be posted on our website. Continued use of the platform after changes are posted constitutes acceptance of the updated Consent.